Online warranty policy
Apple Warranty
Present an official receipt or proof of purchase (POP) when requested by our technician to validate your coverage. Apple products are governed by the Apple Warranty Terms & Conditions.
Please refer to this link for detailed warranty information:
For iPhone, iPod, TV, Watch - https://www.apple.com/legal/warranty/products/ios-warranty-rest-of-apac-vietnamese.html
For Mac - https://www.apple.com/legal/warranty/products/embedded-mac-warranty-rest-of-apac-vietnamese.html
You can check your Warranty Coverage via this link - https://checkcoverage.apple.com/vn/en/
Diagnosis and repair of your Apple products will be performed by Thakral One Company Ltd – an Apple Authorized Service Center.
ASP Location & Phone Number
40 Nguyen Truong To, Ward 13, District 4, HCMC (Monday - Saturday, 9:00 am - 6:00 pm) - Hotline: 0906 959 938
GF–58 Crescent Mall, Nguyen Van Linh Boulevard, District 7, HCMC (Monday - Saturday, 9:30 am - 6:00 pm) - Hotline: 0906 959 938
Third Party Product Warranty
Present an official receipt or proof of purchase (POP) when requested by our technician to validate your coverage. Third-party products are subject to the respective manufacturer's terms and conditions.
Returns, Refunds and Exchanges
General returns, refunds and or exchanges are not offered. If a product sold by the Online Store does not meet the manufacturer's standards, it must be sent to an Authorized Service Center for the respective product.
